View Bank Account Connections
Manage your bank account connection in your Settings.
Connect a Bank Account with Plaid
Double uses the Plaid app to immediately connect to eligible external banks. If your external bank is not supported, you will not be able to make ACH transfers on Double.
Connect a Bank Account with Micro-Deposits
If your external bank is not available through Plaid, you can use the micro-deposit method. Micro-deposits are very small transfer amounts to your external bank to verify the account. Once you’ve submitted your information, we’ll initiate two microdeposits to your bank account. Please allow up to 48 hours for the transfers to appear in your bank account, then return to your Settings page to verify the amounts.
Connecting and verifying your bank account manually in this manner can be a tricky process, and you may encounter one of these errors:
If you only see 1 micro-deposit in your bank account, your bank may be merging the 2 deposits together. Contact your bank or credit union to get the original amounts in chronological order.
If you don’t see the two small transfers after 3 days, verify that your account and routing numbers are correct. If your information is correct, your bank may be denying access to your bank account. Call your bank to authorize ACH transfers.
Please don’t initiate multiple micro-deposit verifications within a short period of time. This could make it difficult to determine which deposits to verify.